To preface the obvious: I am not a lawyer. So read the following in the spirit it is offered – as commentary and opinion about a respected business and how it handled its public relations, marketing and brand defence leading up to Christmas 2013.
The Culture Mind – Iain Banks
The back story of how this blog came into existence: “Starting at what I thought was the most obvious candidate, I was absolutely astonished to find that the domain http://www.theculturemind.com was available and bought it immediately.”
Service Delivery: 101
What is good Customer Service? A view on professional services from vendor to client and what I look for and assess – and what annoys me and makes me go elsewhere.
LION – LinkedIN Open Networkers: Why it’s a bad idea
Why you shouldn’t connect to anyone and everyone on LinkedIn – it’s your reputation at stake and that can’t be recovered easily if it doesn’t work out.
Windows Phone 7.5 – The good, the bad.
I’ve had a lot of mobile phones over the years, ranging from an analogue Nokia 100, through to a microsized…
Board game’s resurgence
When I was a kid, I loved to play Snakes & Ladders with my mum and dad. I might have…
Identity Theft
In an ever more connected world, some tips on how to personally secure your identity, online assets and what to be aware of to ensure your privacy.
