Service Delivery: 101

What is good Customer Service? A view on professional services from vendor to client and what I look for and assess – and what annoys me and makes me go elsewhere.

Identity Theft

In an ever more connected world, some tips on how to personally secure your identity, online assets and what to be aware of to ensure your privacy.

Adventure Racing

Tali Karng Trackers on their next big adventure – MIke, Kerryn, Brendon and Paul take on what many consider the toughest adventure race in the world: XPD