To preface the obvious: I am not a lawyer. So read the following in the spirit it is offered – as commentary and opinion about a respected business and how it handled its public relations, marketing and brand defence leading up to Christmas 2013.
What is good Customer Service? A view on professional services from vendor to client and what I look for and assess – and what annoys me and makes me go elsewhere.
Why you shouldn’t connect to anyone and everyone on LinkedIn – it’s your reputation at stake and that can’t be recovered easily if it doesn’t work out.
When I was a kid, I loved to play Snakes & Ladders with my mum and dad. I might have … More
So I joined my first MMORTS – Massively Multiplayer Online Real Time Strategy – www.evony.com. This was for a number of … More