To preface the obvious: I am not a lawyer. So read the following in the spirit it is offered – as commentary and opinion about a respected business and how it handled its public relations, marketing and brand defence leading up to Christmas 2013.
Author: Colin Yeung
Active: cycling, skiing, family; strategy marcomm & tech job. I like single malts. Life's a bit Grand Designs: planning, stress, humor, surprises, epic results.
The Culture Mind – Iain Banks
The back story of how this blog came into existence: “Starting at what I thought was the most obvious candidate, I was absolutely astonished to find that the domain http://www.theculturemind.com was available and bought it immediately.”
Service Delivery: 101
What is good Customer Service? A view on professional services from vendor to client and what I look for and assess – and what annoys me and makes me go elsewhere.
LION – LinkedIN Open Networkers: Why it’s a bad idea
Why you shouldn’t connect to anyone and everyone on LinkedIn – it’s your reputation at stake and that can’t be recovered easily if it doesn’t work out.
Windows Phone 7.5 – The good, the bad.
I’ve had a lot of mobile phones over the years, ranging from an analogue Nokia 100, through to a microsized … More
Board game’s resurgence
When I was a kid, I loved to play Snakes & Ladders with my mum and dad. I might have … More
Identity Theft
In an ever more connected world, some tips on how to personally secure your identity, online assets and what to be aware of to ensure your privacy.
