What is a Password Safe?

Passwords. PIN codes. A painful necessity for living in the internet connected world. Passwords are needed for: Home computer Work…

LinkedIn: How do you set it up?

Part of a series discussing how to setup and use LinkedIn. Written to answer the questions of heaps of people, experienced and new to the workforce, that I encounter every day.

LinkedIn: Why use it?

1. To prove you exist. If you are looking for a job, and submit a CV, the first thing someone…

Specialized: A brand in defence

To preface the obvious: I am not a lawyer. So read the following in the spirit it is offered – as commentary and opinion about a respected business and how it handled its public relations, marketing and brand defence leading up to Christmas 2013.

Service Delivery: 101

What is good Customer Service? A view on professional services from vendor to client and what I look for and assess – and what annoys me and makes me go elsewhere.